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Terms & conditions

Welcome to Jori Health. By accessing or using our website, products, or services, you agree to be bound by the following terms.

Effective
09 January 2025
Version
2.1
Questions
hello@jori.health
Governing law
State of Delaware, USA
Contents
  1. Acceptance of terms
  2. Services provided
  3. User responsibilities
  4. Privacy & data use
  5. Intellectual property
  6. Limitation of liability
  7. Termination
  8. Changes to terms
  9. Governing law
  10. Contact us
Jump to section
  1. Acceptance of terms
  2. Services provided
  3. User responsibilities
  4. Privacy & data use
  5. Intellectual property
  6. Limitation of liability
  7. Termination
  8. Changes to terms
  9. Governing law
  10. Contact us

These Terms and Conditions govern your access to and use of Jori Health's website, products, and services. Please read them carefully — they form a legally binding agreement.

01Acceptance of terms

  1. 1.1

    By using our services, you confirm that you are at least 18 years old or have parental/guardian consent to use our platform.

  2. 1.2

    These Terms and Conditions form a legally binding agreement between you and Jori Health.

02Services provided

  1. 2.1

    Jori Health provides tools and solutions powered by artificial intelligence, including:

AVoice-first clinical agents

Phones, prior auth, scheduling, charting and trial logistics — handled end-to-end.

BPredictive analytics

Population-scale data infrastructure for precision oncology decision support.

CPatient copilot

Multilingual companion that explains care plans and surfaces what to ask next.

DTrial matching

Surface eligible clinical trials and manage logistics on behalf of the care team.

  1. 2.2

    All features are subject to availability and may be updated, modified, or discontinued at our discretion.

03User responsibilities

  1. 3.1

    You agree to use our services for lawful purposes only.

  2. 3.2

    You are responsible for ensuring that your use of our platform complies with all applicable laws and regulations, including HIPAA and any local data-protection rules.

  3. 3.3

    Unauthorized use, such as reverse engineering, reselling, or tampering with our AI systems, is strictly prohibited.

04Privacy & data use

  1. 4.1

    Your privacy is important to us. By using Jori Health, you agree to our Privacy Policy.

  2. 4.2

    Data collected from your usage may be used to improve our AI algorithms and enhance our services.

  3. 4.3

    Sensitive or personally identifiable information will never be shared without your consent, except as required by law.

05Intellectual property

  1. 5.1

    All content, designs, and AI algorithms provided by Jori Health are the intellectual property of Jori Inc.

  2. 5.2

    You may not duplicate, copy, distribute, or exploit any part of our services without prior written consent.

06Limitation of liability

  1. 6.1

    Jori Health is provided “as is” without warranties of any kind.

  2. 6.2

    We are not responsible for any losses, damages, or liabilities arising from the use of our services.

  3. 6.3

    While we strive for accuracy, our AI outputs are not guaranteed to be error-free or appropriate for all use cases.

Important

Jori is a decision-support tool, not a substitute for licensed clinical judgment. All medical decisions remain the responsibility of the treating clinician.

07Termination

  1. 7.1

    We reserve the right to suspend or terminate your access to our services if you violate these Terms and Conditions.

  2. 7.2

    Upon termination, your right to use the platform ceases immediately.

08Changes to terms

  1. 8.1

    We may update these Terms and Conditions periodically. Any changes will be posted on this page with a new effective date.

  2. 8.2

    Continued use of our services constitutes acceptance of the updated terms.

09Governing law

  1. 9.1

    These terms are governed by the laws of the State of Delaware, USA. Any disputes will be resolved in the state and federal courts located in Delaware.

10Contact us

If you have questions or concerns about these Terms and Conditions, please reach out at hello@jori.health.

Office hours

Our team responds Monday–Friday, 9am–6pm PT. For urgent clinical safety issues, mark your email URGENT in the subject line.

Questions?
hello@jori.health
Read the Privacy Policy→
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